healthcare.wurk.net

The Boston Business Journal’s 2005 list of local innovations included a couple healthcare-related ones.

• High-tech health care - Massachusetts eHealth Collaborative

  The nonprofit’s new leader, Micky Tripathi, explained that the goal of the project was to use software and other information technology innovations to find a way to create a functional system that could be replicated everywhere.

• Hospital care with a smile

  In a bid to attract and keep patients, improve care and boost revenue, Massachusetts hospitals are increasingly turning to what had been a novel concept for health care: customer service.

  Many continue to add diagnostic and surgical services, new equipment and better operating room space. But others see private rooms and better lighting as the way to greater success. Some, in turn think oven-broiled salmon filets and grilled chicken will be the answer.

What do you think was a key healthcare innovation in 2005?

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